Support desk hours of operation: 8am - 5pm MST, Monday to Friday. Closed on Canadian holidays.

For the fastest response to even basic questions, login and raise a Tracker, or contact one of our customer support representatives. We aim to return all calls within one hour during our support desk hours of operation.

Phone

Toll Free: 1.877.261.1820
Phone: 1.403.261.1820

With Entero email support, submit any issues and inquiries via email, and be sure to provide any information that will help Entero support staff resolve issues in a timely manner. Support staff are available to answer email inquiries and issues from 8am - 5pm MST, Monday to Friday. Closed on Canadian holidays.  

Entero Support Messages:

Updated May 27, 2010

Entero Support Closures
The next scheduled Support closure is to observe Canada Day on Thursday July 1, 2010. Regular support hours resume Friday, Julty 2 at 8 am.

Reduced support is available after 1 p.m. MDT on Thursday, June 24 due to the annual Company meeting.

E1 Client Testing Survey 
We're looking for your input on Entero® ONE™. We sent a survey link to users who have been testing in the E1 client schemas. The survey is short and easy to answer, and we look forward to hearing your thoughts! (Note: if you didn't receive the email, please contact E1Testing@entero.com.)